Streamline your business operations and collaborate with bots using Microsoft Power Platform – the next level in intelligent automation.

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Microsoft Power Platform

Microsoft Power Platform | Robotic Process Automation | L2 Autosoft

Power Platform is a suite of low-code and no-code tools provided by Microsoft for building business applications. It includes four main components: Power Apps, Power Automate, Power BI, and Power Virtual Agents. Here are some of the key services and capabilities of Power Platform:

Power Apps | Robotic Process Automation | L2 Autosoft
Power Apps

Power Apps allows users to build custom business applications without writing code. It includes a range of pre-built templates and connectors to integrate with other Microsoft services such as SharePoint and Dynamics 365.

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Power Automate

Power Automate allows users to automate workflows and processes using a visual, no-code interface. It includes pre-built templates for common scenarios such as approvals and notifications, as well as connectors to integrate with a wide range of third-party services.

Power BI | Robotic Process Automation | L2 Autosoft
Power BI

Power BI is a business analytics service that allows users to create visualizations and reports using data from a variety of sources. It includes pre-built connectors to popular data sources such as Excel and Salesforce, as well as the ability to create custom connectors using Power Query.

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Power Virtual Agents

Power Virtual Agents allows users to create chatbots without writing code. It includes pre-built templates and integrations with other Power Platform services such as Power Apps and Power Automate.

Integration Capabilities

Power Platform includes a range of integration capabilities to connect with other Microsoft and third-party services. This includes connectors for over 400 services such as Salesforce, Slack, and Google Drive, as well as the ability to create custom connectors using the Power Platform SDK.

Data Management

Power Platform includes a range of data management capabilities such as Common Data Service (CDS), which allows users to store and manage data from multiple sources in a single, unified database.

Security and Compliance

Power Platform includes a range of security and compliance features, including role-based access control, data encryption, and compliance with industry standards such as GDPR and HIPAA.

Unlock Human-Bot Collaboration With Power Platform

Here are some ways in which human-bot collaboration can be implemented using Power Platform:

Chatbot-based customer service

With Power Virtual Agents, businesses can build chatbots that can handle customer queries and provide assistance. In cases where the chatbot cannot provide a satisfactory response, it can escalate the issue to a human agent who can take over the conversation and assist the customer.

Workflow automation

By integrating chatbots with Power Automate, businesses can automate workflows that involve human-bot collaboration. For example, a chatbot can collect information from a customer and pass it on to a human agent who can then take further action.

Employee self-service

Businesses can use chatbots to create self-service portals for their employees. For example, a chatbot can help employees fill out forms, request time off, or access company policies. In cases where the chatbot cannot provide assistance, it can escalate the issue to a human resource representative.

Sales and marketing automation

With Power Platform, businesses can create chatbots that can engage with customers and prospects, provide product recommendations, and even take orders. In cases where the chatbot cannot close the sale, it can pass the lead on to a human sales representative.

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